Frequently Asked Questions
How do I place an order?
Simply browse our collections, add your favorite items to the cart, and proceed to checkout. Follow the instructions to complete your purchase securely.
What payment methods do you accept?
Currently we only support pay on delivery.
How long does shipping take?
Shipping times vary by location, but most orders are delivered within 3-7 business days. You’ll receive a tracking number once your order ships.
Can I return or exchange an item?
Yes! If you’re not satisfied, you can return or exchange your item within 14 days of delivery. Please see our Returns Policy for details.
Are your products authentic and in-house designed?
Absolutely. All designs are created by our team and produced with premium materials for true basketball fans.
How do I contact support?
You can reach us via email at info@trojka.mk or use the contact form on our Contact page. Our team is available 24/7.